You're not planning one wedding. You're planning several, often at the same time, each with its own couple, guest list, timeline, and a hundred moving parts. Joy is built around the idea that the couple is at the center of their own wedding and that's the setup that works best for coordinators too.
Here's how to use Joy in a way that keeps things organized, keeps couples in control of what's theirs, and keeps you from juggling five logins across five different accounts.
Managing Multiple Events from One Account
Every Joy user account has an Upcoming Events page. When you're managing multiple weddings, this is your home base and where you'll land, each with its own dashboard, guest list, website, and RSVP setup.
When you log in to Joy and you're associated with multiple events, either as an owner or a Collaborator, you'll land on the Upcoming Events page to select which one you want to work in.
To create a new event, click + Create Event from the Upcoming Events page.
How Collaborator Access Works
Before you set up a new client's website, it's worth knowing how ownership works on Joy because it matters.
The couple should own the website. The person who creates the event is the owner, and only the owner can delete the website. If the working relationship with a coordinator ends, an owner-couple always has full access to their own site. A collaborator cannot remove the couple from their own website.
There are two ways to set this up depending on how you and your clients prefer to work.
Option 1: Couple creates the site, you join as a Collaborator (Recommended)
This is the cleanest setup. The couple creates their Joy event and then invites you as a Collaborator. You get full access to build and manage everything, the website, the guest list, photos, emails and the couple retains ownership throughout.
To invite a Collaborator, the couple goes to their Event Dashboard, clicks the Menu button, selects Invite Collaborator, and enters your name and email. You'll receive an invitation by email. Once you accept and log in with your Joy account, you'll have access to their event dashboard alongside your other events.
For step-by-step instructions, see Inviting a Collaborator.
Option 2: You create the site, transfer ownership to the couple
If you prefer to set up the site before the couple is ready to create an account, you can create the event yourself and transfer event ownership to the couple once they're onboarded. After the transfer, you remain on the event as a Collaborator.
What Collaborators Can Do
As a Collaborator, you have access to everything a couple can do in their dashboard, with one exception.
Collaborators can edit the website, build and customize pages, manage the guest list, handle RSVPs, upload photos, and send emails to guests. The only thing a Collaborator cannot do is delete the website.
That one limitation is intentional. It means the couple's website is always theirs.
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You'll get a friendly response from someone on our team! 🙂