All Collections
Guest Help
If you're attending a Joy event and have any questions, this is your place.
29 articles
What is Joy?
How Do I RSVP?
Can I RSVP for My Partner?
How Do I Know if I Have a Plus One?
How Do I See All of the RSVP Questions?
How to Update Your Previous RSVP Response
When I Update My RSVP, Will the Couple Get a Notification?
What if I’m Trying to RSVP Online and It’s Not Working?
I Have Food Allergies, but the RSVP Won’t Allow Me to Add Them. What Should I Do?
Why Am I Asked for My Address Multiple Times When RSVP’ing for My Family?
Will I Get a Summary Sent to Me When I RSVP?
It’s Asking for My Email When I Go to RSVP, but My Plus One and I Have the Same Email. What Should I Do?
Do I Need an Account to View a Website?
I Can't Find My Friend's Wedding Website. What Should I Do?
I'm Being Prompted for a Password. What Should I Do?
The URL for the Couple's Website Isn't Working
I'm Not Able to Unlock the Site
Why Is the Site Asking for My Name?
It Says My Name Wasn’t Found on the Guest List. What Should I Do?
Do You Have an App?
How Do I Change the Email Address the Couple Sent My Digital Invite, Which Is Also Associated With My RSVP?
How Can I Send My Well Wishes to the Couple?
How to Add Photos and Messages to the Couple's Virtual Guestbook
Why Did I Receive an Email From Joy?
How Do I Reach Out to the Couple Getting Married?