At Joy, we’re committed to offering the best value without compromising on quality. That’s why we’re excited to offer a Price Match Guarantee on our cards!
If you find a comparable card at a lower price, we’ll match it—even after you’ve placed your order. Here’s everything you need to know about how it works and how to request a price match.
Eligibility
To qualify for a price match, please ensure the following:
Comparable Cards: The card must match in quantity and specifications (such as size, paper type, and print quality).
Full Order Comparison: We compare the total order cost, including shipping and handling.
Verified Discounts: Any verified discounts from the competing site will be factored in.
7-Day Window: You can request a price match within 7 days of placing your order.
Terms and Conditions
Exclusions: This offer does not apply to Design Concierge cards or custom-made items.
No Stacking: Price matching cannot be combined with other Joy deals, discounts, or promotions.
Limited Time: Price matching is available for a limited time.
Right to Decline: We reserve the right to decline price matching if the competing offer doesn’t meet our trust or reputation standards.
How to Request a Price Match
Ready to request a price match? Just follow these steps:
Start a chat with our support team.
Provide the URL to the product you found on the competing site and a screenshot with specifications.
We’ll review the details and confirm within 2 business days if we can match the price.
We aim to make sure you’re thrilled with your Joy purchase and feel confident you’re getting the best possible deal.
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You’ll get a friendly response from someone on our team! 🙂