Dive into the bespoke elegance of Joy's Premium Suite, where your wedding invitations are not just crafted; they’re curated to echo your personal style. Each suite offers extensive customizations, allowing you to choose colors, stylish fonts, and tweak design elements to truly make it your own. The heart of our Premium Suites experience lies in the hands-on guidance from our dedicated design concierge team. You will collaborate closely with your very own designer to ensure every detail of your invitation captures your unique vision.
How it works
Choose Your Style: Start by browsing the collection here. Find the design that speaks to you and sets the tone for your big day.
Place Your Order: Hit "Order Now," choose how many you need, and fill in your shipping details. Then sail through checkout.
Make It Yours: After checkout, be on the lookout for a confirmation email with a link to provide the initial details for your card.
See Your Vision Take Shape: Our design concierge team will craft a first draft for your approval based on your feedback. You can tweak and fine-tune it until the design is exactly how you imagined.
Final Approval and Printing: Once you’re head-over-heels with the design, give us the green light and we’ll send it off for premium printing.
Timeline
There are three key stages to keep in mind when ordering your Premium Invitation Suites:
Design Time: Estimated 4-8 business days. This phase involves customization with your designer. The duration depends on the duration of communications and how many rounds of feedback are needed. Complex designs may take longer.
Production Time: Estimated 2-3 business days. After finalizing the design, we move into production where your order is printed, quality-checked, and packaged.
Shipping Time: Estimated 3-4 business days with DHL Shipping. Once production is complete, your invitations will be shipped directly to you.
And that’s a wrap! With your perfect design in hand, we’re hitting print and getting these stunners out the door. Your invites are about to make some mailboxes a whole lot fancier.
Premium Invitation Suites FAQ
Once I submit my initial feedback form, how long will it take to get the first draft of my card?
Once I submit my initial feedback form, how long will it take to get the first draft of my card?
You should get your proof within 2 business days.
Can I customize the colors and design elements on the invitation?
Can I customize the colors and design elements on the invitation?
Absolutely! You have plenty of creative freedom with our Premium Suites. You can change the color of the flowers and other design elements, swap fonts to any Adobe or Google font, and even choose from a vast marketplace of floral and graphic assets. You can also personalize the color of the paper and envelopes. Most of these tweaks are included at no extra cost, but if any customization requires an additional fee, we’ll consult with you first to ensure everything aligns with your vision.
Can I add recipient addresses?
Can I add recipient addresses?
Yes, you can! While working with your designer you can send a spreadsheet of your guest's mailing addresses. If you collected addresses using Joy's Contact Collector, you can download your addresses from your guest list by clicking the "Export All" button on the top toolbar of the guest list.
Do you ship internationally?
Do you ship internationally?
No, currently, we only ship within the US.
Do you offer expedited shipping?
Do you offer expedited shipping?
Not at this time. All suites include free 3-4 day DHL Express shipping.
Can I request a sample before purchasing?
Can I request a sample before purchasing?
Yes. While we cannot send personalized samples of your exact order, we do have select Invitation Suite samples available to send out on request. Simply fill out this form to request one: https://withjoy.typeform.com/to/YWn45VoV
International Shipping and Tariffs
The Joy Promise: No surprise fees! We'll refund the full amount of any tariffs or import taxes charged by the shipping carrier, so you only pay for your order.
Unlike Joy signature cards that are printed in the U.S.A., Joy Design Concierge premium invitations and Save the Dates are printed at specialized facilities in Australia. All orders include DHL express shipping, which arrives at most locations across the globe in 3-4 days.
Starting August 29, 2025, all commercial shipments entering the US—no matter the value—are subject to import duties and standard customs processing.
As part of these new tariffs, DHL will send an email or text requesting that the recipient go online to pay the tariffs (10% as of publishing).
Here's how it works:
Joy Design Concierge team ships your order.
DHL emails/texts you a secure link or invoice for the tariff due.
You pay DHL online.
DHL completes customs clearance and delivers your package.
Email printsupport@withjoy.com with a copy of your receipt of payment to DHL, and we will refund you the full amount paid for the tariffs.
Will this affect my delivery timeline?
Based on our experiences in other jurisdictions, it is unlikely to add any delays to delivery if the invoice is paid during the transit and clearance period. If you have any concerns about delivery timelines contact our team at support@paperlust.co
Does this affect customers outside the US?
No—this update is only for deliveries to the United States.
Why is this happening now?
The US issued new measures in 2025 that (i) impose “reciprocal” tariffs and (ii) suspend de minimis globally from Aug 29, 2025.
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at printsupport@withjoy.com. You’ll get a friendly response from someone on our team! 🙂