There's always something worth telling your guests, whether it's a schedule update, a heads-up about parking, or a reminder that your event is almost here. Joy's messaging tools let you reach your whole guest list directly from your dashboard. If you're using the classic editor, see Sending Email and Reminder Messages.
Open the editor
From your Event Dashboard, click the Messaging icon, then the Create tab, and select Email message.
Click Try the New Editor from the banner at the top of the screen.
To switch back to the classic experience at any time, click Classic Editor at the top of the screen.
Set up your message
Select a Delivery Method: Email, Text, or Both. (Text requires Messaging Plus.)
Select a Send Time: Now or Scheduled. (Scheduling requires Messaging Plus.)
Click the From field to update the name your guests will see.
Click the Subject field to enter your subject line (email only).
Select your recipients
Click Select People in the To (Bcc) field.
Search by name or tag, select guests individually, or click Select All.
Click Edit Guest List if any guests show a warning icon. They're missing the contact information needed for your chosen delivery method and won't receive the message.
Click Select Done when your selection is complete.
Build your email
If you selected Email or Both as your delivery method, your message is built from blocks. What you see in the composer is exactly what your guests will receive.
Click + Add Block to insert a new section. Choose from:
Image: a photo above or within your message
Headline: a bold heading
Text: a paragraph of body copy
Button: a link button pointing to a page on your event website or a custom URL
App Download: App Store and Google Play download links
Event Password: your event password, for guests who need it to access protected pages
Click the salutation block to choose whether to include your guest's First Name after the greeting, or leave it as "Hi," with no name.
Click directly on the button to rename it.
Select a destination from the Button URL dropdown. Choose a page from your event website (such as Welcome, RSVP, or Schedule), or enter a custom URL.
Click Save when done.
Drag the handle on the left side of any block to reorder it.
Compose your text
If you selected Text (requires Messaging Plus) or Both as your delivery method, use the phone mockup to see exactly how your message will appear on a guest's screen.
Click + Add photo to include an image above your message.
Click inside the message area or the pencil icon to write your message.
Click + Add link to include a link to a page on your event website.
Review and send
When your message is ready, click Continue to review your recipients and a final preview. Click Send Now when you're ready to send.
Tip: Not ready to send yet? Close the composer at any point and your draft will be saved automatically. Find it again by clicking the Messaging icon and selecting Drafts.
Still have questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You'll get a friendly response from someone on our team! 🙂