Have you found yourself in a guest list guessing game? "Is it Michael or Mike? Survey says... both!" You typed Michael when entering names on your guest list, but they RSVP'd as Mike, and now they're both on the guest list as duplicate entries. Don't sweat it – our merging feature is here to save the day.
The How
Select the duplicate entries. Be sure to select the entry that has the RSVP responses first so they're saved.
Hit the "Merge Duplicates" button on the Guest List toolbar.
Pro Tip: If the guest is grouped with another guest(s), you'll need to ungroup them first. Select the non-head-of-household guest, then the "Remove from Party."
To Delete or Merge?
Hold off on the delete button, merging's the way to go. Deleting someone you've sent an eCard to or emailed means waving goodbye to the tracking info. When you merge you retain that handy tracking info.
For more sage advice, check out "Remove Individuals from your Guest List"
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You’ll get a friendly response from someone on our team! 🙂