Seamless Checkout
Updated over a week ago

What is Seamless Checkout?

Seamless Checkout streamlines the gift-buying process for your guests, whether your gifts are registered on Joy, transferred, or synced from external registries. This feature is designed to enhance convenience and ensure that gift-givers can complete their gift purchases directly on your registry without needing to leave your website, saving you from needing to track down who gave what, from what website. Seamless checkout offers you a true hassle-free Registry experience regardless of where you choose to add gifts from.

How Does It Work?

With Seamless Checkout, eligible products can be purchased directly through Joy, eliminating the extra steps of guests having to navigate to an external registry website, purchase the gift, and then come back to your Joy registry to complete and add purchase details. Your guests will purchase gifts without ever leaving your Joy registry.

Here's how it works:

  1. Enable Seamless Checkout when setting up your Joy registry or within your registry’s “Manage” page.

  2. Your guests will see all gifts in one place and complete the checkout process through Joy, never leaving your registry. As a result, they will not need to come back to Joy to add their additional purchasing details.

  3. Joy will send a confirmation to guests letting them know their purchases were successful.

  4. All purchased items are automatically marked as "purchased" on your Joy registry so your guests don’t have to worry about doing anything else.

  5. You will have full visibility into who purchased which gifts, regardless of where they were added from

  6. With a single and complete list of your gift givers, writing your thank you notes can be done with ease. You can even take advantage of our automated Thank You Note Tools to make it a breeze.

Key Benefits of Seamless Checkout

Seamless Checkout offers several advantages for both registrants and gift-givers:

  1. Simplified Experience: Guests can complete their gift purchases without leaving your Joy website, creating a smoother, more streamlined shopping process.

  2. Automatic Updates: Gifts are marked as "purchased" automatically on your Joy registry, your guests will no longer be required to come back and add their purchasing details to ensure you have the correct and up-to-date information

  1. Easy Tracking: All gifts—whether registered through Joy or an external registry—will be tracked through your Joy registry’s Gift Tracker.

  2. Effortless Thank You Notes: Send free, online thank you notes through your Gift Tracker using our Automagic thank you note generator.

  3. Hassle-Free Returns: We have got you covered, you shouldn't need to keep track of every retailer's return policy. Joy offers a single flexible return policy regardless of where the gift came from.

  4. Best-in-class Customer Support: We're here to make your experience as smooth as possible. If you encounter any issues while using our Seamless Checkout, reach out to our world-class Customer Support Team and we will get it sorted as soon as possible.

Frequently Asked Questions

  • Q: Which gifts are eligible for Seamless Checkout?

    • A: Once enabled, Seamless Checkout can be used for gifts on external registries that you’ve synced or transferred to your Joy registry, as well as gifts added to your registry through the Quick Add Button.

  • Q: Will guests still have the option to purchase from external registries?

    • A: Yes, guests can choose to purchase from external registries for gifts that are not eligible for Seamless Checkout. Or by following the external link to the original retailer's website

  • Q: Where can I see tracking for my gifts?

    • A: You can see which gifts have been purchased as well as tracking information in your Gift Tracker. Go to your registry’s “Manage” page and select “Track.” Here’s where you can send free online Thank You notes, too.

  • Q: Are my gifts eligible for Joy’s Free Shipping?

    • A: For gifts added from external registries, the shipping terms will typically align with the policies of the retailer itself. In this case, the shipping fees, delivery times, and any additional details will be determined by the external retailer's shipping policies. Any shipping and handling fees will be listed during checkout.

  • Q: Can my gifts be returned?

    • A. Absolutely, you can! We offer hassle-free returns right through Joy.


Still have some questions?

Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You’ll get a friendly response from someone on our team!

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