Everything you need to know about setting up your Joy registry. 

Wedding Registry

Learn how to set up your wedding registry on Joy, from adding your welcome note to adding your currency.

Registry Basics

Getting Started Building Your Registry

Adding and Managing Individual Items on Your Joy Registry

How to set up your registry welcome note, shipping address, currency, and Seamless Checkout.

Your Registry Settings

How to install and use the Joy Quick Add Button to add items from any online store to your Joy registry.

How To Use The Joy Quick Add Button

An overview of the Joy Product Catalog: what's in it, how to browse and add gifts, what's included with Joy Shop items, how returns work, and what to do if…

The Joy Product Catalog

How to find and use the Joy registry checklist to track your progress and make sure your registry is balanced across categories.

How to Use the Registry Checklist

Learn how to use the Registry Advisor to set a personalized gift target and check your registry's price range balance.

Registry Advisor

Adding Gifts On the Joy Mobile App

Group gifting lets multiple guests chip in toward one item. Here's how to set it up on your Joy registry

Group Gifting... and How Does it Work?

Adding Physical Gifts

Adding a Honeymoon or Cash Fund to Your Registry

I Would like to Have Different Bank Accounts Linked to Different Cash Funds – Is That Possible?

How fees, balances, and transfer timing work for credit and debit card contributions on Joy cash funds.

Credit Card Contributions For Cash Funds

Cash Fund Goals: What Are My Options?

Cash Funds FAQ

Adding Cash Funds

Make Your Amazon Registry Private

Make Your Crate and Barrel Registry Private

How Do I Make My External Registries Private?

Here's how your external registry will share the love with Joy!

Connect Your Registry

Adding Your External Registry

Sending ‘Thank You’ Notes

How Do I See What Gifts I’ve Received?

Understand what a reserved gift means, why your gift may not have arrived, and how to send your guest a reminder.

How to Politely Remind Your Guests About Their Gift Reservations.

Where to find a Joy order number, whether you're managing the registry or a guest who made a purchase. Also covers why some gifts don't have order numbers.

How to Find an Order Number

Tracking & Thanking Your Guests

20% Post-Wedding Discount

Price Matching

Learn how to enable Seamless Checkout on your Joy registry, which lets guests purchase eligible Amazon and Crate & Barrel gifts directly through Joy without being redirected to another website.

Seamless Checkout

Delay Shipping (U.S. only)

Get Cash Equivalent (U.S. Only)

Why Use Joy Registry Over Having Multiple External Registries

Joy Store Credit

Registry Discounts & Benefits

We always strive to deliver Joy, but in case you’d like to return or exchange an item, here are the details.

Returns & Exchanges

Gift cards from the Joy Shop are delivered by email. Here's where to find yours and what to do if it hasn't arrived.

Accessing Your Gift Cards

How Long Will It Take to Receive Our Cash after a Transfer Is Requested?

Need to return an item or have an order issue? Let our team help!

How To Start A Registry Return or Report Registry Order Issues

How Can I Cancel An Order On Joy, And What Is The Process?

Shipping and Fulfillment Timelines

How to check your Joy Wallet balance and transfer funds to your bank.

Your Joy Wallet

What happens when a purchased registry item goes out of stock — covering Delay Shipping, Seamless Checkout, and external registry items.

What Happens When a Registry Item Goes Out of Stock

Managing Your Gifts

My gift shows as delivered, but I have not received it.

Tracking, Order, or Delivery Issues

Gift Issues

How to connect your Stripe account to transfer funds from your Joy Wallet to your bank.

Managing Your Stripe Account

How Do I Find My PayPal.Me, Venmo, or Cash Fund App Username?

Finds some comfort in knowing other couples have asked similar questions.

Registry Frequently Asked Questions

Registry FAQs

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