The last thing your guests should have to do is visit four different websites trying to find something to give you. Connecting your external registries to Joy means everything lives in one place, no matter where you registered. For most major stores, Joy pulls your gifts in automatically. For anything else, a simple link does the job.
Why Connect Your Registries?
Everything in one place. Guests only need one link to find all your gifts, no matter which stores you registered at.
Gifts that stay current. Depending on the store, Joy either manages your items for you or pulls in updates from your external registry automatically.
A better experience for your guests. Everyone shops from one page, without bouncing between sites.
Thank-you notes that actually work. Gifts purchased through Joy appear in your gift tracker automatically, so you always know who gave what.
Supported Stores
Joy connects directly with the following stores:
Amazon
Blueprint
Crate & Barrel
Macy's
myregistry.com
Pottery Barn
Target
West Elm
Williams-Sonoma
Zola
If your store isn't on this list, you can still add it as a link using the Other... option.
How to Connect a Registry
From your Event Dashboard, click Registry, then click Manage Registry.
Scroll down to External Registries and click Connect Registry.
Select the store where your registry lives. If you don't see your store, select Other....
Paste your registry URL into the Registry URL field.
Tip: Use the public shareable link for your registry, not the URL from your account or settings page. Look for a "Share" option on your external registry to find the right link. Your registry also needs to be set to "Public" for Joy to connect to it.
Click Next and follow any remaining prompts. Joy will confirm when your gifts are on their way.
Click Done, or click Connect Another Registry if you have more to add.
Your gifts will populate your Registry page.
What Your Guests Will See
Joy connects to different stores in different ways. Here is what your guests can expect depending on where you registered.
Store | What guests see and do | Hide your external registry after connecting? |
Amazon, Crate & Barrel | Gifts appear on your Joy page. Guests check out directly on Joy. | Yes. Make it private after connecting. |
Blueprint, Macy's, myregistry.com, Pottery Barn, Target, West Elm, Williams-Sonoma, Zola | Gifts appear on your Joy page. Guests click through to buy on the store's site. | No. Keep it active. |
Any other store | A link to your registry appears on your Joy page. Guests click through to visit your registry on that store's site. | No. |
Hide Your External Registry After Connecting
If you connected an Amazon or Crate & Barrel registry, Joy automatically brings your gifts into your registry. The next step is to make your original registry private on that store's website. If you leave it public, guests might find it directly and buy something there instead of through Joy. That purchase won't track on Joy, which means the gift will still show as available on your registry, another guest could buy the same thing, and you won't have any tracking or return information on your end.
For all other stores on the list (Target, Macy's, Zola, and the rest), keep your external registry active. Joy needs it to stay public so it can continue pulling in your latest items.
Adding New Gifts After Connecting
How you add new gifts to your Joy registry depends on the store you connected.
Store | How to add new gifts |
Amazon, Crate & Barrel | Add new gifts through Joy using the Quick Add Button or by adding them manually from your Manage Registry page. New gifts added on the store's website after your initial connection will not appear on Joy automatically. |
Blueprint, Macy's, myregistry.com, Pottery Barn, Target, West Elm, Williams-Sonoma, Zola | Add new gifts on the store's website. Joy will pick up the changes automatically, usually within 24 hours. |
Any other store | Manage everything on the store's website. Joy just links to your registry. |
Note: If Joy prompts you to re-transfer your Amazon or Crate & Barrel registry after adding new items on that store's site, decline it and add those items to Joy manually instead. Re-transferring creates duplicate items across your registry that you will need to remove one by one.
Seamless Checkout
With Seamless Checkout turned on, guests can purchase eligible gifts from connected stores right on your Joy registry page, without being redirected anywhere else. Shipping, tracking, and returns are all managed through Joy.
Swap Gifts for Cash
For gifts you have added manually or through the Quick Add Button, you can choose to receive cash instead of the physical item. This option is available for U.S. registries.
Learn more about Swap Gifts for Cash
Removing a Connected Registry
Click Manage Registry from your Registry page.
Scroll down to External Registries and click Manage.
Click View next to the registry you want to remove.
Click Delete Registry.
Still have some questions?
Ask us directly! Click on the black and white chat bubble in the bottom-right corner of this page to ask us your questions, or you can email us at support@withjoy.com. You’ll get a friendly response from someone on our team! 🙂