Shipping Info

Last Updated: December 12, 2023

Don’t you just love it when something special is on its way? Here’s what to expect when it comes to shipping with Joy…

Items Added from the Joy Shop: Most items will ship via Standard Ground Shipping and arrive within 5-10 business days from when the order was placed. Estimated shipping times are counted in business days, excluding weekends and holidays, after the order has shipped.

Expedited Shipping is not always available. If applicable, you’ll see which items are eligible during checkout.

Shipping is only available in the contiguous U.S. and items cannot be shipped to a PO Box or APO/FPO/DPO. Additional surcharges may apply depending on the item and location and will be shown at checkout when applicable. Please note, shipping fees are non-refundable.

Items Added from External Registries or Retailers: The shipping terms, including fees, delivery times, and details for these items will typically align with the policies of the retailer itself. Any shipping and handling fees will be listed during checkout.