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EULA

Terms of Use and End User License Agreement (EULA)

Last Updated: March 18, 2026

PLEASE READ THESE TERMS OF USE ("TERMS") CAREFULLY. THIS CONSTITUTES A BINDING AGREEMENT BETWEEN YOU AND JOY LIFE, INC. ("JOY," "WE" OR "US") FOR THE USE OF THE JOY APPLICATION (THE "APP") AND ANY RELATED JOY WEB OR MOBILE SITES WHICH LINK TO THESE TERMS (THE "SITES"). THE APP AND THE SITES WILL COLLECTIVELY BE REFERRED TO AS THE "SERVICE." BY DOWNLOADING, ACCESSING OR USING THE APP OR OTHERWISE ACCESSING ANY PORTION OF THE SERVICE, YOU AGREE TO BE LEGALLY BOUND BY ALL TERMS AND CONDITIONS CONTAINED IN THIS EULA. CERTAIN PREMIUM FEATURES OF THE SERVICE MAY BE SUBJECT TO ADDITIONAL TERMS AND CONDITIONS AS SET FORTH HEREIN.

ARBITRATION NOTICE: EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION CLAUSE BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND JOY WILL BE RESOLVED BY MANDATORY BINDING ARBITRATION AND YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION

Changes to Terms:

To the full extent permitted by applicable law, we reserve the right to change or modify any of the terms and conditions contained in these Terms or any related policy or guideline, at any time and in our sole discretion by providing notice these Terms have been modified. Such notice may be provided by sending an email, by posting a notice in the App or the Sites, by posting the revised Terms in the App and on the Sites and revising the date at the top, or by such other form of notice as we may determine is appropriate. Your continued use of the App following the posting of the revised Terms or other notice of such changes will constitute your acceptance of such changes or modifications.

  1. Privacy Policy, Contacts and Location Information.Please refer to our Privacy Policy for information on how we collect, uses and disclose information from users of the Service. Note that if you give your permission, Joy may access your contacts from your mobile device's address book and from social media accounts in order to enable you to invite and share information with your friends and family. Joy may also collect your location information with your permission and may use this for purposes such as sending you notifications, information, advertising and deals that are relevant to your location. See our Privacy Policy for more information on these features and on how to disable them.
  2. Copyright and Limited License.(a) The App contains the valuable proprietary content of Joy and its licensors and users and is protected by copyright and other intellectual property laws and treaties. You agree not to use the App except in its intended manner in accordance with these Terms.

    (b) The App is licensed, not sold to you. Subject to the terms, conditions and limitations set forth in these Terms, Joy grants you a limited, non-exclusive, non-transferable and non-sublicensable license to use the App on any mobile device that you own or control and to access and use the Sites, solely for your personal, noncommercial use. The terms of the license will also govern any upgrades we provide that replace and/or supplement the original App, unless such upgrade is accompanied by a separate license in which case the terms of that license will govern. We reserve the right to terminate this license at any time in our sole discretion.

  3. License Limitations.You agree not to do, or authorize or permit any third party to do, any of the following: (i) rent, lease, lend, sell, redistribute or sublicense the App or the Sites or make any commercial use thereof; (ii) copy, decompile, reverse engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of any portion of the App or the Sites (except to the extent any such restrictions are prohibited by applicable law); (iii) modify, alter or create any derivative works of the App or the Sites; (iv) remove, alter or obscure any copyright, trademark or other proprietary rights notice on or in the App or the Sites; (v) use any data mining, robots or similar data gathering or extraction methods; or (vi) use the App or the Sites other than for their intended purpose or in a manner that interferes with the use and enjoyment of the Service by other users. If you violate any of the foregoing restrictions, your use of the Service will be unlicensed and will infringe our copyright and other rights, which may subject you to prosecution and damages. We reserve all rights not expressly granted to you herein.
  4. Alerts and Notifications; Consent to Use of Mobile Communications.As part of the Service, you may (if enabled) receive push notifications, text messages, alerts, emails, or other types of messages directly sent to you outside or inside the App ("Push Messages"). You have control over the Push Messages settings, and can opt in or out of these Push Messages through the Services (with the exception of important service announcements and administrative messages). You consent to our communicating with you about the App or in connection with the features, functions and activities contained therein by SMS, text message, email or other electronic means. Your carrier's normal, messaging, data and other rates and fees will apply to these communications. For terms governing the use of Joy's premium Messaging Plus feature, please see the Messaging Plus Terms & Conditions section below.
  5. Third Party Sites and Services; Third Party Materials.The Sites and the Service may provide links to third party web sites, applications, service providers, or other third party products and services ("Third Party Services") and may also display, link to or otherwise make available third party content, data, information, events, applications or materials ("Third Party Materials"). Joy does not endorse or control and makes no representations or warranties of any kind regarding any Third Party Services or Third Party Materials, including regarding the content, accuracy, quality, nature, appropriateness, decency, functionality, performance, reliability, completeness, timeliness, validity, safety, legality, or any other aspect thereof. If you access or use any third party web site, you should be aware that Joy's terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any third party web site to which you navigate from the Service.
  6. User Content and Conduct.You are solely responsible, and assume all liability, for all text, photos, videos, graphics, messages, materials, data, information, and other content or materials ("User Content") that you post or transmit using the Service, or that are posted or transmitted using your account, as well as for your conduct and the conduct of anyone using your account. You agree that Joy is not in any way responsible for any User Content, or for any loss or damage thereto, or for the conduct or content of other users that you may encounter as a result of using the Service. Company is also not liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. Your use of the Service is at your own risk.

    You agree that the User Content you post or transmit using the Service will not infringe or violate the rights of any third party (including copyrights, trademarks and rights of privacy or publicity), violate any applicable law, rule or regulation, and will not be unlawful, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, harmful, abusive, inflammatory, false, misleading, or fraudulent or contain any viruses, corrupted data or other harmful, disruptive or destructive files. If you post any third-party materials, such as professional photographs, you must first obtain permission from the copyright owner in such materials to do so. You understand and agree that the Service is intended solely to post User Content regarding weddings and other social events ("Events") and that you may only use the Service to post and share User Content related to such Events.

    You further agree that you will not do any of the following in connection with your use of the Service or its users:

    • Use the App in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying the App or that could damage, disable, overburden, impair or circumvent the intended the functioning of the App in any manner;
    • Stalk, intimidate, threaten, or otherwise harass or cause discomfort to other users;
    • Use the service to advertise, solicit, or transmit any commercial advertisements, including chain letters, pyramid schemes, junk e-mail, spam or repetitive messages;
    • Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
    • Use or attempt to use another user's account, or access or view another user's messages, without authorization;
    • Compromise the security of the Service or attempt to circumvent any security or identification features or techniques we employ;
    • Use the App or the Service for any illegal or unauthorized purpose or engage in, encourage, or promote any illegal activity; or
    • Violate the publicity, privacy, or data-protection rights of others.

    Enforcement of these user content and conduct rules is solely at our discretion, and these rules do not create any private right of action on the part of any third party or any reasonable expectation that the App will not contain any content or conduct that is prohibited by such rules. As a provider of interactive services, Joy is not liable for any statements, representations or User Content provided by its users in connection with the Service. Although we have no obligation to do so, we reserve the right to remove, screen, or disable access to any User Content at any time and for any reason without notice, and you are solely responsible for creating backup copies of any User Content you transmit through the Service.

  7. Ownership and Use of User Content.You retain all ownership rights in your User Content. However, by submitting User Content, you hereby grant us an irrevocable, nonexclusive, worldwide, perpetual, royalty-free, sublicensable, and transferable license to publish, reproduce, distribute, transmit, store, adapt, translate, publicly perform, publicly display and otherwise use your User Content in any manner or media in connection with providing the Service and as otherwise described in these Terms.

    You understand that any User Content you post to the Service will be publicly available unless it is designated otherwise through the applicable privacy settings established by the owner of the page for the wedding or other Event (the "Event Page") where the User Content is posted (typically the wedding couple or Event host). The settings are available on the Event admin page on the Joy web site. You also grant Joy and its affiliates and sublicensees the right to use the name that you submit in connection with such content. You understand and agree that the use of a user's name, likeness, voice or identity in connection with various features on the Service does not imply any endorsement of such feature or of the Site of the Company unless explicitly stated otherwise.

    You represent and warrant that (a) you own and control all of the rights to the User Content that you post or you otherwise have the right to post such User Content to the Site and grant the rights you grant in these Terms; (b) the User Content is accurate and not misleading; and (c) your use and posting of the User Content does not violate these Site Terms; and (d) neither your use and posting of any User Content, nor the use thereof by Joy or its users in connection with the Service, will not infringe upon or violate any rights of, or cause injury to, any person or entity.

  8. Feedback.You agree that any feedback, suggestions, ideas, or other information or materials regarding the App or the Service that you provide, whether by email or otherwise ("Feedback"), are non-confidential and shall become the sole property of Joy. We will be entitled to the unrestricted use and dissemination of such Feedback for any purpose, commercial or otherwise, without acknowledging or compensating you. You waive and assign to us any rights you may have to the Feedback (including any copyrights or moral rights).
  9. Termination or Modification of Service.Joy reserves the right to modify, suspend, remove, or discontinue the App or other aspects of the Service or to terminate your account or disable or suspend your access to the App at any time without notice, including terminating or suspending the hosting of your Event Page. In no event will Joy be liable for the removal of or disabling of access to the App or any portion or feature thereof or your User Content. Joy may also at any time upon notice impose time limits, files size limits, conditions or fees with respect to the hosting of Event Pages or other aspects or features of the Service.

    In the event of any termination for any reason: (a) the license granted to you in these Terms will terminate; (b) you must immediately upon receiving any notice of termination cease all use of the App and destroy or erase all copies of the App in your possession or control; and (c) Sections 2(a) and 3 - 24 of these Terms will survive any such termination. Any use of the App after termination is unlicensed and is in violation of the copyright and other rights of Joy.

  10. Your Account.When you create an account, you agree to: (a) provide accurate, current and complete information about you as may be prompted when you register ("Registration Data"); (b) maintain the security of your password and identification; and (c) maintain and promptly update the Registration Data to keep it accurate, current and complete. You are responsible for making sure that you keep your password secure and safe, and you accept all responsibility for any activity that occurs through your account, with or without your knowledge. You agree that you will not do anything that might jeopardize the security of your account, including sharing your password with or logging in through unauthorized third-party applications or clients. If you use any such application or client, you acknowledge and agree that we will bear no responsibility for any actions taken by those applications or clients, such as any breach of or unauthorized use of your account information or messages.
  11. Repeat Infringer Policy.In accordance with the Digital Millennium Copyright Act ("DMCA") and other applicable law, Joy has adopted a policy of terminating, in appropriate circumstances and at our sole discretion, subscribers or account holders who are deemed to be repeat infringers. We may also in our sole discretion limit access to the Site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
  12. Copyright Complaints.If you believe that anything on the Service infringes upon any copyright which you own or control you may file a notification of such infringement with our Designated Agent as set forth below.
    • Name of Agent Designated to Receive Notification of Claimed Infringement:Vishal Joshi
    • Full Address of Designated Agent to Which Notification Should be Sent:790 Brannan Street, San Francisco CA 94103
    • Telephone Number of Designated Agent:206-588-6869
    • E-Mail Address of Designated Agent:dmca@withjoy.com

    Please see 17 U.S.C. §512(c)(3) for the requirements of a proper notification. You should note that if you knowingly misrepresent in your notification that the material or activity is infringing, you will be liable for any damages, including costs and attorneys' fees, incurred by us or the alleged infringer as the result of our relying upon such misrepresentation in removing or disabling access to the material or activity claimed to be infringing.

  13. Trademarks.JOY, the Joy logos and any other Joy product or service name or slogan contained in the Service are trademarks of Joy, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Joy or the applicable trademark holder. You may not use any metatags or any other "hidden text" utilizing "Joy" or any other name, trademark or product or service name of Joy without our prior written permission. In addition, the look and feel of the Service, including all page headers, custom graphics, button icons and scripts, is the service mark, trademark and/or trade dress of Joy and may not be copied, imitated or used, in whole or in part, without our prior written permission. All other trademarks, registered trademarks, product names and company names or logos mentioned in the Service are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by us.
  14. Indemnification.You agree to defend, indemnify and hold harmless Joy, and its employees, contractors, service providers, consultants, directors, and agents, from and against any claims, damages, costs, liabilities and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to: (a) any User Content or messages you transmit through the Service, including any messages sent via the Messaging Plus feature; (b) your conduct in connection with the Service; (c) your violation of these Terms, including the Messaging Plus Terms & Conditions; (d) your violation of the rights of any third party; or (e) any claims arising from messages sent through the Messaging Plus feature, including claims under the Telephone Consumer Protection Act ("TCPA") or similar laws.
  15. DISCLAIMERS.YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE APP AND ALL PREMIUM FEATURES, INCLUDING THE MESSAGING PLUS FEATURE, ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. JOY HEREBY DISCLAIMS ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS WITH RESPECT TO THE APP, EITHER EXPRESS, IMPLIED OR ARISING BY LAW, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.

    JOY CANNOT AND DOES NOT WARRANT THAT THE APP WILL FUNCTION CORRECTLY AND WITHOUT DELAYS OR DISRUPTIONS, WILL AT ALL TIMES BE SECURE, ERROR FREE AND PREVENT UNAUTHORIZED ACCESS, OR THAT ALL DEFECTS IN THE APP WILL BE CORRECTED. JOY DOES NOT GUARANTEE THE DELIVERY, TIMELINESS, OR ACCURACY OF ANY SMS OR TEXT MESSAGES SENT THROUGH THE SERVICE, INCLUDING THROUGH THE MESSAGING PLUS FEATURE. NO ORAL OR WRITTEN STATEMENTS, INFORMATION, GUIDELINES OR ADVICE GIVEN BY JOY OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE ANY WARRANTY.

  16. LIMITATION OF LIABILITY.TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL JOY BE LIABLE FOR ANY DIRECT, INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, FAILED OR DELAYED MESSAGE DELIVERY, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE APP OR THE SERVICE (INCLUDING THE MESSAGING PLUS FEATURE), HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE), AND OTHER USER CONTENT, EVEN IF JOY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    IN NO EVENT SHALL JOY'S TOTAL LIABILITY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF OR INABILITY TO USE THE APP OR ANY PREMIUM FEATURE EXCEED THE GREATER OF TEN DOLLARS OR THE TOTAL FEES THAT YOU HAVE PAID TO JOY FOR USE OF THE APP AND ANY PREMIUM FEATURES DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

  17. Export Limitations.You may not use or otherwise export or re-export the App except as authorized by United States law and the laws of the jurisdiction in which the Licensed App was obtained. In particular, but without limitation, the App may not be exported or re-exported (a) into any U.S. embargoed countries or (b) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person's List or Entity List. By using the App, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture or production of nuclear, missiles, or chemical or biological weapons.
  18. US Government Rights.The App and related documentation are "Commercial Items", as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation", as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.
  19. Messaging Plus Terms & Conditions.These Messaging Plus Terms and Conditions govern your license and use of Joy's premium Messaging Plus feature ("Messaging Plus"). By purchasing Messaging Plus, you are acquiring a license to access a premium digital feature and agree to be bound by these Messaging Plus Terms and Conditions, which are governed by and hereby incorporate Joy's Terms of Use and End User License Agreement set forth above. Any terms not defined herein shall have the meanings ascribed to them in the Terms of Use. To the extent any conflict exists between the terms set forth in these Messaging Plus Terms and Conditions and the terms set forth in Joy's Terms of Use, these Messaging Plus Terms and Conditions shall control.
    • Scope of Use; Single-Event Restriction.Messaging Plus may only be used in connection with a single Event for which the feature was purchased. You may use Messaging Plus up to the Event date and for up to ninety (90) days after the Event date has passed, provided that in no case shall access to Messaging Plus extend beyond fifteen (15) months from the original date of purchase, regardless of any changes to the Event date ("Absolute Expiration Date"). Upon the earlier of (a) ninety (90) days after the Event date or (b) the Absolute Expiration Date, your access to Messaging Plus will automatically expire.

      Messaging Plus cannot be used for multiple Events by a single user, including, but not limited to, use by wedding planners, event coordinators, or other third parties managing Events on behalf of others. Any use of Messaging Plus for multiple Events or for any Event other than the single Event for which it was purchased violates these terms.

      Joy reserves the right to modify the Event date associated with a Messaging Plus purchase no more than one (1) time upon your request, subject to the Absolute Expiration Date. Additional Event date changes may be granted at Joy's sole discretion.

    • Message Limits.Joy reserves the right to impose, modify, or enforce reasonable limits on the number of SMS or text messages that may be sent through Messaging Plus, including but not limited to a limit of three thousand (3,000) messages per Event. Joy may adjust these limits at any time in its sole discretion, with or without prior notice, based on factors including but not limited to cost, system capacity, and abuse prevention. Messages sent in excess of any applicable limit may not be delivered, and Joy shall have no liability for undelivered messages that exceed such limits.
    • Refund Policy.There are no refunds once Messaging Plus has been purchased, except in Joy's sole discretion or if legally required. In cases where Joy terminates your access to Messaging Plus due to a violation of these terms, Joy may, but is not obligated to, issue a refund at its sole discretion.
    • Guest Consent and TCPA Compliance.By using Messaging Plus and uploading guest contact information, you represent and warrant that: (a) you have obtained the prior express consent of each individual to whom messages will be sent; (b) you have permission to provide each individual's contact information to Joy; and (c) Joy has permission to send messages to each individual on your behalf at your request.

      You are solely responsible for complying with the Telephone Consumer Protection Act ("TCPA"), all regulations promulgated thereunder, and any other applicable federal, state, or local laws, rules, and regulations governing text messaging and electronic communications. You may not use Messaging Plus to send text messages to telephone numbers that may not legally receive such messages under the TCPA or other applicable laws. If you do not have permission to send text messages to a guest, or if you have reason to believe that a guest no longer wishes to receive such messages, you agree not to send messages to that individual through Messaging Plus.

      It is solely your responsibility to send text messages at a reasonable hour for the recipient of any and all messages. You also represent and warrant to Joy that you and each person you have instructed Joy to message understands that each recipient is responsible for the costs of any text message charges assessed by his/her/their mobile carrier. STANDARD TEXT MESSAGE RATES MAY APPLY for recipients of text messages.

      You agree to indemnify and hold Joy harmless from any claims, damages, or liabilities arising from your failure to obtain proper consent or your violation of the TCPA or any other applicable law in connection with your use of Messaging Plus.

    • Guest Opt-Out.Guests who no longer wish to receive messages sent through Messaging Plus may opt out at any time by replying with a standard opt-out command, including but not limited to "STOP," "CANCEL," "UNSUBSCRIBE," "END," or "QUIT." Joy will honor all such opt-out requests and will not deliver further messages to any guest who has opted out. Once a guest has opted out, you must not attempt to contact that guest through Messaging Plus or circumvent the opt-out in any way. Joy is not responsible for any messages that may be in transit at the time a guest submits an opt-out request.
    • Prohibited Use; Anti-Spam and Abuse.Messaging Plus is intended solely for personal, non-commercial communications related to the Event for which the feature was purchased, including but not limited to weddings, birthdays, corporate events, bar and bat mitzvahs, and other social gatherings. You agree that you will not use Messaging Plus to:
      • Send unsolicited commercial messages, advertisements, promotions, or spam of any kind;
      • Send messages unrelated to the Event for which Messaging Plus was purchased;
      • Send messages that are harassing, threatening, defamatory, obscene, or otherwise objectionable;
      • Send messages that violate any applicable law, rule, or regulation;
      • Distribute malware, phishing links, or other harmful content; or
      • Resell, redistribute, or provide access to Messaging Plus to any third party.

      Joy reserves the right to monitor messaging activity for compliance with these terms. If Joy determines, in its sole discretion, that an account is misusing the Messaging Plus feature for non-Event purposes, engaging in spam or abusive messaging, or otherwise violating these terms, Joy may take any or all of the following actions without prior notice: (a) suspend or permanently revoke the user's access to Messaging Plus; (b) block pending or future messages; and/or (c) in cases of egregious or repeated violations, terminate the user's entire Joy account. Joy may, but is not obligated to, issue a refund of the Messaging Plus purchase price in connection with any such enforcement action.

    • Message Content.All messages composed, edited, or sent through Messaging Plus shall be considered "User Content" under Joy's Terms of Use and are subject to all applicable provisions governing User Content, including restrictions on unlawful, harmful, or infringing content. Messages must not contain any content that is commercial in nature or that violates these Messaging Plus Terms and Conditions, Joy's Terms of Use, or applicable laws and regulations, including without limitation the TCPA. Joy reserves the right to review, screen, block, or remove any message content at any time and for any reason without notice.
    • Message Delivery; Third-Party Systems.You acknowledge and agree that message delivery through Messaging Plus is not guaranteed. SMS and text message communications may be delayed, undelivered, or otherwise affected by factors outside of Joy's control, including but not limited to: (a) third-party messaging service providers; (b) mobile carrier networks and policies; (c) recipient device compatibility, settings, or availability; (d) network congestion or outages; and (e) geographic coverage limitations. Not all mobile devices, handsets, or carriers may be supported, and messages may not be deliverable in all areas.

      Joy, its service providers (including third-party messaging platforms), and the mobile carriers through which messages are transmitted are not liable for delayed, failed, or undelivered messages. Joy makes no warranty, express or implied, regarding the reliability, speed, or successful delivery of any message sent through Messaging Plus. You agree that Joy shall have no liability whatsoever for any damages, losses, or consequences arising from or related to the failure or delay of message delivery.

    • Modifications to Messaging Plus.Features may be added to or removed from Messaging Plus from time to time, in Joy's sole discretion. Joy is under no obligation to make any changes, updates, or improvements to Messaging Plus. Joy reserves the right to discontinue the Messaging Plus feature entirely at any time.
  20. Arbitration Agreement; Class Waiver; Waiver of Trial by Jury.PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE DISPUTES WITH JOY, AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM US.
    • Applicability of Arbitration Agreement. All claims and disputes in connection with the Terms or the use of any product or service provided by Joy that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms set forth below (the "Arbitration Agreement"), except that neither of us are required to arbitrate any dispute in which either party seeks equitable and other relief for the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents. This Arbitration Agreement applies to you and Joy, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under the Terms.
    • Arbitration Rules. The Federal Arbitration Act governs the interpretation and enforcement of this dispute-resolution provision. Arbitration shall be initiated through the American Arbitration Association ("AAA"), an established alternative dispute resolution provider ("ADR Provider") that offers arbitration as set forth in this section. If AAA is not available to arbitrate, the parties shall select an alternative ADR Provider. The rules of the ADR Provider shall govern all aspects of this arbitration, including but not limited to the method of initiating and/or demanding arbitration, except to the extent such rules conflict with the Terms ("Arbitration Rules"). The AAA Consumer Arbitration Rules governing the arbitration are available online at www.adr.org or by calling the AAA at 1-800-778-7879. The arbitration shall be conducted by a single, neutral arbitrator. Any claims or disputes where the total amount of the award sought is less than ten thousand U.S. dollars (US $10,000.00) may be resolved through binding non-appearance-based arbitration, at the option of the party seeking relief. For claims or disputes where the total amount of the award sought is ten thousand U.S. dollars (US $10,000.00) or more, the right to a hearing will be determined by the Arbitration Rules. Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
    • Additional Rules for Non-appearance Based Arbitration. If non-appearance arbitration is elected as provided above, the arbitration shall be conducted by telephone, online, and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties.
    • Authority of the Arbitrator. The arbitrator will decide the rights and liabilities, if any, of you and Joy, and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages and to grant any non-monetary remedy or relief available to an individual under applicable law, the Arbitration Rules, and the Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and Joy.
    • Waiver of Jury Trial. YOU AND JOY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, instead electing that all claims and disputes shall be resolved by arbitration under this Arbitration Agreement. Arbitration procedures are typically more limited, more efficient, and less costly than rules applicable in court and are subject to very limited review by a court. In the event any litigation should arise between you and Joy in any state or federal court in a suit to vacate or enforce an arbitration award or otherwise, YOU AND JOY WAIVE ALL RIGHTS TO A JURY TRIAL, instead electing that the dispute be resolved by a judge.
    • Waiver of Class or Consolidated Actions. ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS, AND CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. Notwithstanding any other provision in these Terms, in the event that this subparagraph is deemed invalid or unenforceable, neither you nor we are entitled to arbitration and instead all claims and disputes shall be resolved in a court located in Los Angeles County, California.
    • Confidentiality. No part of the procedures shall be open to the public or the media. All evidence discovered or submitted at the hearing is confidential and may not be disclosed, except by written agreement of the parties, pursuant to court order or unless required by law. Notwithstanding the foregoing, no party shall be prevented from submitting to a court of law any information necessary to enforce this Arbitration Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.
    • Right to Waive. Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or affect any other portion of this Arbitration Agreement.
    • Small Claims Court. Notwithstanding the foregoing, either you or Joy may bring an individual action in small claims court.
    • Courts. In any circumstances where the foregoing Arbitration Agreement permits the parties to litigate in court, the parties hereby agree to submit to the personal jurisdiction of the courts located in St. Louis, Missouri, for such purpose.
    • Survival. This Arbitration Agreement will survive the termination of your relationship with Joy.
  21. Governing Law; Venue.The laws of the State of Washington, excluding its conflicts of law rules, govern your use of the App. Your use of the App may also be subject to other local, state, national, or international laws. You agree that any action at law or in equity arising out of or relating to the App, the Service or this agreement shall be filed only in the state and federal courts located in King County, Washington, and you irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of the App.
  22. Severability.If any provision of these Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
  23. Note to International Users.The Service is hosted in the United States. If you are a user accessing the Service from the European Union, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that through your continued use of the Services, which are governed by U.S. law, you are transferring your personal information to the United States and you consent to that transfer.
  24. ADDITIONAL EULA TERMS APPLICABLE TO IPHONE, IPOD TOUCH OR IPAD APPLICATIONS.Notwithstanding anything to the contrary in the EULA set forth above, the following additional terms shall apply to any Applications downloaded for use on the iPhone, iPod Touch or iPad:
    • Acknowledgement:The parties acknowledge that this EULA is concluded solely between such parties, and not with Apple, and Joy, not Apple, is solely responsible for the Application and the content thereof. You further acknowledge that the usage rules for the Application are subject to any additional restrictions set forth in the Usage Rules for the Apple App Store Terms of Service as of the date you download the Application, and in the event of any conflict, the Usage Rules in the App Store shall govern if they are more restrictive.
    • Scope of License:The license granted to you is limited to a non-transferable license to use the Applications on any iPhone, iPod touch or iPad that you own or control as permitted by the Usage Rules set forth in the Apple App Store Terms of Service.
    • Maintenance and Support:The parties acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.
    • Warranty:You acknowledge that Apple is not responsible for any product warranties, whether express or implied by law, with respect to the Applications. In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price, if any, paid to Apple for the Application to that end-user; and to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application. The parties acknowledge that to the extent that there are any applicable warranties, any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any such applicable warranty would be the sole responsibility of Joy. However, you understand and agree that in accordance with the EULA, Joy has disclaimed all warranties of any kind with respect to the Application, the Site and the Service, and therefore, there are no warranties applicable to the Applications.
    • Product Claims:The parties acknowledge that as between Apple and Joy, Joy, not Apple, is responsible for addressing any claims of the end-user or any third party relating to the Application or the end-user's possession and/or use of that Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
    • Intellectual Property Rights:The parties acknowledge that, in the event of any third party claim that the Application or the end-user's possession and use of that Application infringes that third party's intellectual property rights, Joy, and not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim to the extent required under the EULA.
    • Legal Compliance:You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
    • Developer Name and Address:Any end-user questions, complaints or claims with respect to the Application should be directed to:

      Joy Life, Inc.
      Address: 790 Brannan Street
      San Francisco CA 94103
      Phone: 206-588-6869
      Email: dmca@withjoy.com
    • Third Party Beneficiary:The parties acknowledge and agree that Apple, and Apple's subsidiaries, are third party beneficiaries of the EULA, and that, upon the end-user's acceptance of the terms and conditions of the EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce the EULA against the end-user as a third party beneficiary thereof.